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Experiences

Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

• Promote and follow safe working practices
• Report faults or damage to equipment and assist with simple maintenance tasks
• Understand and follow safety paperwork, with the ability to identify and report hazards
• Conduct routine compliance tasks
• Maintain good housekeeping, assisting with waste disposal procedures and cleaning activities

Core responsibilities

• Contribute to meetings
• Make suggestions to improve the service
• Contribute to and support change
• Assist with stock control and stores operations
• Assist with accurate record keeping, inventory and asset management
• Conduct portering duties
• With high accuracy prepare routine reagents and materials adhering to SOPs where necessary
• Operate simple equipment following instruction or SOPs and interpret simple results
• Organise laboratory spaces in preparation of scheduled activities
• Report faults or damage to infrastructure
• Set up and operate equipment following well-established procedures
• Assist with the induction of new staff, and contribute to the training of students and junior staff
• Provide customer service to members of the public to promote events and services
• Liaise with external bodies and suppliers
• Supervise junior staff

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Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Develop analytical skills
• Develop report writing skills
• Develop problem-solving skills to deal with complexity
• Take responsibility for undertaking work independently, carrying out tasks without supervision
• Participate in activities to support continuous improvementÌý
• Develop accurate record keeping skills
• Apply additional training or acquired knowledge to day-to-day tasks
• Read publications relevant to field and incorporate learning into your work

Learning from othersÌýÌý

• Work shadow colleagues to gain an understanding of new or different work practices
• Use peer groups to share experiences and knowledge
• Work shadow more senior members of the team in the working environmentÌý
• Join a professional body to gain wider sector awareness and engagement

Formal learning

• Apply for training through a mid-career apprenticeship programme
• Sector relevant Health & Safety training, Dignity at Work, Inclusive working
• Apply for accredited membership to a professional body
• Sector relevant training in standards, guidelines, ethics
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Transferable skills and competencies

Ïã¸ÛÁùºÏ²Ê uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Applying expertise and technology

• Applying technical expertise
• Building technical expertise
• Sharing expertise
• Using technology resources
• Demonstrating physical and manual skills
• Demonstrating cross-functional awareness
• Demonstrating spatial awareness

Working with people

• Understanding others
• Adapting to the team
• Building team spirit
• Recognising and rewarding contributions
• Listening
• Consulting others
• Communicating proactively
• Showing tolerance and consideration
• Showing empathy
• Supporting others
• Caring for others
• Developing and communicating self-knowledge and insight

Developing results and setting customer expectations

• Focusing on customer needs and satisfaction
• Setting high standards for quality
• Monitoring and maintaining quality
• Working systematically
• Managing quality processes
• Maintaining productivity levels
• Driving projects to success.

Ïã¸ÛÁùºÏ²Ê Ways of Working

These describe expected behaviours in line with Ïã¸ÛÁùºÏ²Ê culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý