Example job roles: Senior Developer, IT Manager, Senior System Administration, Technical Team Leadership, Solutions Architecture
Level: AdvancedÌý
Experiences
Activities and responsibilities likely to be required when working at this level
- Database development
- Application development
- Advanced programming
- System administration e.g. SharePoint
- Providing coaching support to staff
- Team leadership and line management responsibility
- Project management
- Security testing
- Technical specification development
- Solution architecture
- Relationship management with stakeholders
- Running workshops
- Budget responsibility
- Working on job descriptions, recruitment, appraisals, disciplinary, etc.
- Risk assessment
- Service operations management
- Supplier management
- Identifying training needs and staff development
- Problem management
- Communication policyÌý
- Digital media operations
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Holding requirement sessions
- Risk analysis
- Develop an understanding of the difference between issue and problem management
- Identify and propose service improvements
- Lead the delivery of work packages for projects
- Analysis and review
- Task assignment – work scheduling
- Awareness of priorities/deadlines
- Develop an understanding of financial/ budget requirements
Learning from othersÌýÌý
- Join the Ïã¸ÛÁùºÏ²Ê IT Managers Forum
- Active engagement in a Community of Practice (CoP) project
- Presenting updates on an area of work to colleagues
- Mentoring and knowledge sharing with colleaguesÌý
- Facilitating and managing workshops
- Delivering training to staff/students
- Conference and seminar attendance
Formal learning
- Advanced technical training e.g. RHCE, Microsoft, Cisco
- LinkedIn Learning
- ITIL intermediate training
- Introduction to management
- Recruitment training
Transferable skills and competencies
Ïã¸ÛÁùºÏ²Ê uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.
Leading and supervising
- Providing direction and co-ordinating action
- Supervising and monitoring behaviour
- Coaching
- Delegating
- Empowering staff
- Motivating others
- Developing staff
- Identifying and recruiting talent
Presenting and communicating information
- Speaking fluently
- Explaining concepts and opinions
- Articulating key points of an argument. Presenting and public speaking
- Projecting credibility
- Responding to an audience
Planning and organising
- Setting objectives
- Planning
- Managing time
- Managing resources
- Monitoring progress
Ïã¸ÛÁùºÏ²Ê Ways of Working
These describe expected behaviours in line with Ïã¸ÛÁùºÏ²Ê culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.