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askÏã¸ÛÁùºÏ²Ê

askÏã¸ÛÁùºÏ²Ê is the self-help centre and student enquiry system providing information and access to support services, all in one place, 24/7. It’s for all current Ïã¸ÛÁùºÏ²Ê students and access is extended for up to two years after graduation.

Need some help? Just askÏã¸ÛÁùºÏ²Ê!

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Have a question? askÏã¸ÛÁùºÏ²Ê

To find answers to your questions at any time of the day or night, 365 days a year, click on ask a question on your askÏã¸ÛÁùºÏ²Ê home page to view: 

  • – contain up to date information and follow the academic year 
  • – easy access to forms to contact student support services 
  • to access 600+ self help FAQs containing links to Ïã¸ÛÁùºÏ²Ê webpages

Need access to askÏã¸ÛÁùºÏ²Ê?

Once you have received your pre-enrolment email you will be able to generate your which will give you access to askÏã¸ÛÁùºÏ²Ê and other Ïã¸ÛÁùºÏ²Ê systems, within 24 hours.

Forgotten your password?

If you have already used to register your mobile number and/or your personal email you will be able to reset your password online.

Contact the ISD Service Desk if you have not set up the MyAccount self-service or to resolve any issues you are experiencing accessing Ïã¸ÛÁùºÏ²Ê systems.


Find out how students are using askÏã¸ÛÁùºÏ²Ê to find answers to their questions

In this video we asked students about their experience of using askÏã¸ÛÁùºÏ²Ê’s self-help centre and hear from staff who personally respond to enquiries.

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What students are saying about askÏã¸ÛÁùºÏ²Ê

askÏã¸ÛÁùºÏ²Ê is useful as I can ask anything at any time and I know they will direct me to the right place.
askÏã¸ÛÁùºÏ²Ê is a very accessible way to get an answer to your questions. 
askÏã¸ÛÁùºÏ²Ê were very useful when I was lost. I used those resources for reference multiple times.
it directs my enquiries to exactly who can answer them, and usually, I receive what I need.
askÏã¸ÛÁùºÏ²Ê is so efficient. I received the response within one day and it helped me settle down to university.
askÏã¸ÛÁùºÏ²Ê is such a genius invention.

Help shape the future of askÏã¸ÛÁùºÏ²Ê

From time to time we run activities with students to get their feedback on askÏã¸ÛÁùºÏ²Ê, from the FAQ content to the layout and terminology.

If you would like to get involved in one of these activities please .