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Report a lost ID card (I have lost my card)

If you lose your ID card, please report it to Security Systems. They will deactivate the card and issue you a new one.Ìý

Before you start

You should know that:

  • Permanent members of staff (orange banner cards) get fiveÌýcardsÌýbefore they need to payÌýfor replacements.ÌýÌý
  • Contractors/visitor/associate staff (black banner cards) get twoÌýcardsÌýbefore they need to payÌýfor replacements.Ìý
  • Please note that your first Ïã¸ÛÁùºÏ²Ê ID card counts as issue one and following that, any cards lost or stolen will count as your second, third, etc.
  • The Ïã¸ÛÁùºÏ²Ê ID card remains the property of Ïã¸ÛÁùºÏ²Ê and must be returned to Ïã¸ÛÁùºÏ²Ê Security at the end of your contract or course. The card is non-transferable and must be used by the named cardholder only.

You will need:Ìý

  • ID (such as a passportÌýor Driver’s Licence); and
  • £15 (if youÌýhave toÌýpay for your replacement card).
1. Report the lost card

If you lose your ID card, please report it to Security Systems.ÌýSecurity will then deactivate the card and issue you a new one.Ìý

2. If you need to pay for your replacement card

It will cost £15 to replace a lost ID card. Please speak with Andrew Huxley reception staff before making a payment.

3. Collect a new card from Security Systems

You will need to go to the Security Systems office and bring a piece of photographic IDÌýsuch as a Passport, Drivers licence, BRP or EU ID card. Please note that we photocopies or digital copies are NOT accepted.