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Report a hazard or dangerous situation 

This guidance tells you how to report a hazard that may pose a risk to Ïã¸ÛÁùºÏ²Ê staff and visitors.ÌýIf urgent, call the helpdesk onÌý020 7679 0000 or Ïã¸ÛÁùºÏ²Ê ext. 30000.Ìý

Before you start

You will needÌýto give fullÌýdetailsÌýofÌýthe hazardÌýor situation. Such as:Ìý

  • what happened;
  • where it happenedÌý(exact location); and
  • action taken at the scene.Ìý

If you notice a hazard that is likely to cause harm to Ïã¸ÛÁùºÏ²Ê staff or visitors or ring the customer helpdesk immediately on 020 7679 0000 or Ïã¸ÛÁùºÏ²Ê ext. 30000.

As well as calling the Helpdesk, you will need to:

  • Report the hazard on (users with access may continue to use ).Ìý
  • Raise a service requestÌýif any repair work is required.

If there is no immediate risk (i.e. the hazard has been removed), you only need to report the hazard. Ìý