Operations Management - grade 8
Example job roles: HR/Research/Finance/Departmental Management; Facilities Management; Office/Lab Management
Level: IndependentÌý ÌýÌý
Experiences
Activities and responsibilities likely to be required when working at this level
- Providing leadership support and advice to a team or teams
- Influencing and implementing strategy and long term goalsÌý
- Planning; responsibility for communications within a team/areaÌý
- Managing significant budgets and resourcesÌý
- Able to use workforce planning to identify recruitment and talent needs within area
- Accountable for service delivery
- Providing outreach support in the form of presentations
- Running workshopsÌý
- Deputising for senior managers
- Awareness of internal and external risks and issues that may affect area of work
- Leading on projects
- Advising senior management on operational issues
- Providing and analysing management information
- Contributing to the development and implementation of departmental strategic operating plans
- Promote and enable collaboration across service areas
- Facilitating staff development
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Leading projects/project management
- Budget managementÌý
- People management
- General planning and evaluation
- Getting high performance from the teamÌý
- Writing proposals/ reports for various audiences including senior management
Learning from othersÌýÌý
- Mentoring/managing staff
- Setting up a small working groupÌý
- Representation at working group meetings
- Taking a lead role in a Community of Practice
- Networking and building relationships with senior colleagues
- Presenting and/or delivering training,Ìýattending conferences
- Obtaining 360 degree feedback from your manager
Formal learning
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- Training; project/programme
- Management training
- Qualification or membership from a professional body
*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.
Transferable skills and competencies
Ïã¸ÛÁùºÏ²Ê uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.
Leading and Supervising
- Providing direction and co-ordinating action
- Supervising and monitoring behaviour
- Coaching. Delegating. Empowering staff
- Motivating others. Developing staff
- Identifying and recruiting talent
Deciding and Initiating Action
- Making decisionsÌý
- Taking responsibility
- Acting with ConfidenceÌý
- Acting on own initiative
- Taking action
- Taking calculated risks
Persuading and influencing
- Making an impact
- Shaping conversations
- Appealing to emotions
- Promoting ideas
- Negotiating and gaining agreement
- Dealing with political issues
Ïã¸ÛÁùºÏ²Ê Ways of Working
These describe expected behaviours in line with Ïã¸ÛÁùºÏ²Ê culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
Job family
Find out more about the Operations ManagementÌýjob family
Other Operations Management profiles:Ìý
Print versions
Career case studies
Progression canÌýlead to this type of Operations ManagementÌýrole.Ìý
Katy Hamilton
Faculty Operations Manager
Dr Wing-Chau Tung
Institute Manager and Co-Chair Equality Challenge Team
Manpreet Karir
Finance and Operations Administrator