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Experiences

Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

• Complete routine equipment maintenance and repairs
• Liaise with suppliers and manufacturers to resolve simple problems
• Advise on equipment capabilities
• Working with the faculty manager, establish and maintain a safe/compliant working environment
• Assist/complete and update routine safety paperwork (dependant on the risk owner)
• Hold specific safety responsibilities
• Organise and complete compliance tasks (role/department dependent)
• Maintain up-to-date health and safety knowledge, providing support and advice to others

Core responsibilities

• Ensure effective delivery of objectives by planning and managing own workload
• Assist the academic lead/workshop manager with the day-to-day running and supervision of laboratory spaces
• Allocate work to one or more members of technical staff (this may be dependent on the area of work and/or the role)Ìý
• Work collaboratively to deliver objectivesÌý
• Contribute to progress and management meetings
• Assist with record keeping, inventory and asset managementÌý
• Manage a small budget, monitoring resource usage and maintaining supplies of key items (this may be dependent on the area of work and/or the role)
• Assist with stores operations including ordering, receiving, processing, and distributing goods
• Source and negotiate with suppliers for routine items
• Provide a high standard of research support, including contributing to reports and publications
• Provide a high standard of teaching support, including preparing for classes and field work
• Support taught course projects by contributing to experimental design and data acquisition
• Prepare and manufacture a range of simple specimens/samples
• Report infrastructure faults and support small-scale building works
• Manage equipment bookings, calculate charges/costs using a pre-existing framework or costing scheme and assist with re-charging (in some areas, this may involve TRAC costing)
• Update and deliver local inductions
• Provide training and demonstrations of techniques and equipment
• Share skills and best practice
• Prepare standard operating procedures and work instructions for methods and/or equipmentÌý

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Specialise in specific areas of responsibilities e.g. to be a point of contact for specific instruments and tools
• ÌýBroaden knowledge of different materials, machinery and processes
• Coordinate access to resources and facilities for stakeholders
• Develop the ability to use personal initiative to work proactivelyÌý
• Gain additional experience and be able to provide evidence of completed projects
• Develop people skills to interact with staff, students, academics.
• Complete the manufacturing of parts that require a specialist apprenticeship to achieve the tolerances required (post- successful apprenticeship)

Learning from othersÌýÌý

• Increase knowledge to aid troubleshooting processes e.g., include sample preparation and analysis of data; common CAD software issues
• Work shadow other colleagues to learn how to carry out risk assessments
• Join a Community of Practice
• Access mentoring support from a colleague or local mentoring scheme

Formal learning

• Ïã¸ÛÁùºÏ²Ê RiskNet training
• Fire Warden training
• Relevant training through Higher Education and Technician Educational Development (HEaTED)

Transferable skills and competencies

Ïã¸ÛÁùºÏ²Ê uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Applying expertise and technology

• Applying technical expertise
• Building technical expertise
• Sharing expertise
• Using technology resources
• Demonstrating physical and manual skills
• Demonstrating cross-functional awareness
• Demonstrating spatial awareness

Writing and reporting

• Writing correctly
• Writing clearly and fluently
• Writing in an expressive and engaging style
• Targeting communication

Developing results and setting customer expectations

• Focusing on customer needs and satisfaction
• Setting high standards for quality
• Monitoring and maintaining quality
• Working systematically
• Managing quality processes
• Maintaining productivity levels
• Driving projects to success

Ïã¸ÛÁùºÏ²Ê Ways of Working

These describe expected behaviours in line with Ïã¸ÛÁùºÏ²Ê culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý