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Ïã¸ÛÁùºÏ²Ê 2034

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Communicating and engaging: review of progress

In today’s globalised environment, we need to ensure that Ïã¸ÛÁùºÏ²Ê is fully engaged with our increasingly interconnected world, projecting our values, work and the benefits that we deliver for society.

Case study: Ïã¸ÛÁùºÏ²Ê Instagram channel

Ïã¸ÛÁùºÏ²Ê’s Communications and Marketing team have been developing the @ucl Instagram account to create an engaging and positive channel to communicate with key audiences – current and prospective students and alumni. The channel fosters the Ïã¸ÛÁùºÏ²Ê community through sharing highlights of campus life, student activities and achievements and providing support and information for students in an informal and creative way.

Students have been inspired to engage with Ïã¸ÛÁùºÏ²Ê Instagram through the #loveÏã¸ÛÁùºÏ²Ê competition, which has been running successfully for the past four years. The competition encourages students to share their shots of Ïã¸ÛÁùºÏ²Ê life using the hashtag #loveÏã¸ÛÁùºÏ²Ê and awards eight monthly prize winners and one overall winner for each academic year. The competition has amplified Ïã¸ÛÁùºÏ²Ê’s student voice and created an abundance of user-generated content that authentically shows campus life from every angle. At the end of 2017, there wereÌý7,300 posts on Instagram using #loveÏã¸ÛÁùºÏ²Ê.

Ïã¸ÛÁùºÏ²Ê Instagram is a popular channel with posts receiving high engagement. Between October and December 2017, the average ‘likes’ per image were close to 2,000. Followers of @ucl Instagram are rapidly growing and have almost doubled since September 2016 to more than 41,000 in December 2017. Instagram has become one of Ïã¸ÛÁùºÏ²Ê’s top performing social channels.


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