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IOE Student Helpdesk

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IOE Student Helpdesk

Our team is here to help with any information or advice that you might need once fully enrolled onto your programme at the IOE.

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What we do

Do you need help with an authorised absence, or are you looking to interrupt your studies? Or do you need more time on an assignment?

For a comprehensive list of support and guidance on services availableÌý(from what we offer, to help available elsewhere at Ïã¸ÛÁùºÏ²Ê), then please head over to Your Student Record; for mental health and wellness, please seeÌýStudent Support and Wellbeing.

Key contacts

Quick Links

  • Extenuating Circumstances:ÌýExtension requests and other forms of mitigation.
  • Tier 4 Visa Help: Find out what you need to do to ensure your visa is in order.
  • Interruption of Study:ÌýRequest to take a temporary break from studies.
  • Programme contacts:ÌýKey programme contacts, including your Programme Administrator
  • Transcripts and certificates: Find out how you can request for transcripts and certificates
  • :ÌýHaving difficulties logging in? Reset your password here.
  • ÌýAccess Moodle, Ïã¸ÛÁùºÏ²Ê's virtual learning environment.
  • ÌýAccess module, programme and personal timetables.Ìý
  • ÌýAccess your student record.
  • ÌýAccess your Ïã¸ÛÁùºÏ²Ê email account.
  • Ïã¸ÛÁùºÏ²Ê Go!:ÌýÏã¸ÛÁùºÏ²Ê Go! is an appÌýfor students to access Ïã¸ÛÁùºÏ²Ê University and Union information directly from their mobile devices.